Our Course Selection

For our full 2019 course selection brochure, speak with one of our Learning & Development Advisers.

The ability to plan long-term while maximizing performance in the short term is a critical management practice. In a world of rapid change, it is becoming imperative for management to think strategically. In fact, the best managed companies tend to engage in continuous strategic planning.

One critical requirement for businesses operating in the intensely competitive terrain today is to ensure they are internally equipped to rapidly respond to the changes in the external environment and realign staff activities with the organisation’s new and redefined business goals over time. 

The level of trust between the sales person and the prospect is the key ingredient that makes the rest of the sales process possible.

We often learn the most crucial lessons in customer service excellence when it is far too late, competition has moved ahead and clients have been lost.

Exemplary managers get the best out of themselves and those who they manage and as such, they are the strength of their organization.

Corruption is said to manifest through fraud, embezzlement and misappropriation of public funds, inflation of contracts, sexual harassment, bribery and others.

It is often said that “many hands make light work”, and more can be achieved collectively than individually. Herein lies the rationale for team work. 

In today’s ever competitive working environment, it is essential to produce clear, error-free and reader-friendly business writing, within extremely challenging timelines.

At Quramo Learning, we strongly believe that to continue to realize your strategic objectives, there is a need to engage all members of staff and ensure that there is consistency in the required level of appreciation of shared commitment. 

Employees are no longer told what to do, as their choices are influenced and their managers are expected to assist them in reaching their goals. Essentially, managers and team leaders do not direct but win the team over to their point of view. They do not dictate; they inspire! 

The goal of the course is to refresh, redefine and reform standards and practices of presentational mastery. 

An individual’s ability to identify, understand and manage their emotions and the emotions of those around them is essential to their development in the business world.