Experience rules in both personal relationships and business.
Experience determines whether, after placing your hand on
a hot stove for the first time, you will repeat the action.
I have spent the last 6 weeks in sessions with senior management
people in the financial service sector in Lagos and Abuja
We are honoured to contribute to the 2020 International Top 30 Management Tips On
Customer Delight Volume 2 by SEWA (Sharjah Electricity and Water Authority).
Serve them Right: Make a Difference with Customer Interactions is an expertly written customer experience handy guide and manual for businesses serious about developing their capacity and growing their customer base. It is also recommended reading for young professionals in the service industry who want to blaze a trail and go that extra mile to be leaders and changemakers in their field.
