Challenge:
- A professional service firm with offices in 7 African countries
- Collaborating but needs to be more integrated and aligned with common goals and objectives. In other words, country offices need to move from collaborators to a ‘one-firm’ entity (in terms of people, systems and process), that is structured to work across service lines and industry sectors
- Optimally and efficiently deploy its resources to serve all target clients on the continent
Approach:
- Quramo Advisory reviewed global best practices
- Reviewed regional growth drivers within markets and sectors
- Conducted a competitor analysis
- Distilled opportunities for market expansion
- Provided the client with 3 viable TOM options
Value Provided by Quramo Advisory:
- Q Advisory developed a strategy for addressing the potential possibility of political risks/country risks/macro-economic risks as well as competitive pressure
- We highlighted opportunities for new business lines, prioritized by relative attractiveness of potential overtime
- The required capacity (technology, human and culture) was also articulated as well as the group structure and incentives for a sustainable and scalable an integrated professional service firm
-
We delivered the following:
- The Need for harmonization of standards across country offices
- Need for the identification of risks across the region
- Need for a well-defined cost and revenue sharing model
- We delivered a robust, scalable shared service and IT architecture
Client Benefits:
- The client is now able to efficiently proceed with rolling out an implementation plan. The client also has a more structured and cogent basis for discussions with potential target partners across the region.
- The client also has a medium to long term target operating model